The delivery delay starts at the time we receive your payment
The swimming pool business is a seasonal business, and as such unforeseen out-of-stock situations can occur.
In case of a out-of-stock situation, we try to provide an alternative such as a product with the same characteristics but a from different supplier or manufacturer.
Seasonal products can run out of stock due to an unexpected increase of demand, as can be the case during periods of exceptional good weather.
Products, which we keep in stock ourselves, will be delivered 2-5 days after receiving the payment.
Products shipped by our suppliers directly, will be delivered – depending on the product – 3 days till 2 weeks after receiving the payment.